Publicado el en “, Educación”, Idioma — English. 1 páginas.
UOP WEB 434 Week 4 DQ 1
Based on the Jih and Lee (2010) article, how does e-CRM relate to website loyalty? Choose three website features that represent customer-perceived e-CRM value and explain.
Based on the Kercher (2010) article, “Customer Relationship Management Selection Guide,” what is the definition of a CRM system? List two features the market leaders in the industry have and describe those features.
Check this A+ tutorial guideline at
http://www.assignmentclick.com/WEB-434/WEB-43 Más
